Blog
What we learn building an engineer for production: how it reasons, how we measure it, and what every incident teaches us.
All articles
- Product6 min readIntroducing Watches: agents that never go off shiftSeven always-on agents that track the slow trends nobody is paid to look at, from filling disks to expiring certificates, and draft the fix before they turn into incidents.Priya NatarajanHead of product
- Engineering7 min readWhy every Forge fix ships behind a canaryWhat happens between the moment Forge proposes a change and the moment it reaches all of your traffic, and why a careful fix often beats a rollback.Daniel ReyesStaff engineer, reliability
- Field notes8 min readWhat 1,860 incidents taught us about root causeWe went back through a year of incidents to see where the cause really was, what triggered it, and how long it took a human to agree.Daniel ReyesStaff engineer, reliability
- Research10 min readMapping 2,000 services without asking anyone to draw a diagramTraces, network flows and deploy config, combined into one living graph with a confidence score on every edge and a history you can rewind.Maya OkaforResearch lead
- Research7 min readMeasuring verified fixes: precision over volumeThe only number we optimize first is how many of Forge's fixes were correct. Here is how we define it, and four quarters of results.Maya OkaforResearch lead
- Field notes5 min readIncident review is a context problemThe hard part of a review is rebuilding the timeline after everyone has moved on. Forge writes it while the incident happens, and keeps the lessons where they get used.Priya NatarajanHead of product
- Engineering6 min readThe case against unreviewed auto-remediationForge runs plenty of safe scripts on its own, but code and configuration changes always go through a person. Our job is to make that review take seconds.Daniel ReyesStaff engineer, reliability
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